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An appointment cancellation policy will go into effect beginning Thursday, Dec. 1, 2022, for those who visit the Cookeville Regional Physician offices. A no show or cancellation/reschedule made with less than a 24 hour notice significantly limits our ability to make the appointment available for another patient in need.

  1. Please provide our office a 24-hour notice in the event that you need to reschedule your appointment. This will allow us the opportunity to provide care to another patient.
  2. If you are 15 or more minutes late for your appointment, the appointment may be cancelled and rescheduled.
  3. As a courtesy, we make reminder calls, send out email reminders and text messages for appointments in advance. Please note, if a reminder call or message is not received, the cancellation policy remains in effect.
  4. Three missed appointments may result in the termination of the physician/patient relationship.

If you have any questions, please let the office staff know and they will be glad to clarify any questions you may have.