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PATIENTS & VISITORS

Visiting a patient?

Are you visiting a patient? Here are the policies and regulations currently in place at Cookeville Regional Medical Center.

All visitors must follow these guidelines:

Labor and delivery patients and their visitors are allowed to enter through the East Entrance for COVID-19 screening.

Same day patients (surgery and GI procedures) will enter at the North Patient Tower entrance.

Emergency room visitor presenting with the patient to triage will be screened by the triage nurse. ER visitor presenting after the patient is in the room will need to enter through the East Entrance for COVID-19 screening. No outside food or drink is allowed to be brought in the Emergency Department.

MASKS ARE STILL REQUIRED TO BE WORN BY STAFF AND VISITORS WHILE IN THE FACILITY.

VISITATION

Updated Nov. 8, 2022

Due to the community increase in RSV and flu, the medical center will restrict all visitation house-wide to ages 16 and older.

In the OB department, no visitors under the age of 16, other than siblings, will be allowed to visit.

Visitors may visit a patient on the patient floor during established visiting hours. The number of visitors for a patient may be limited based on the condition of the patient. The patient’s physician or the charge nurse may restrict the number of visitors or visiting hours at their discretion. CRMC allows a support person chosen by the patient to be with the patient during the course of stay for emotional support as long as it does not infringe on the other patients’ rights. Visitation will not be determined on the basis of race, color, national origin, gender, sexual orientation, or disability.

I.     VISITING HOURS

Visiting hours at Cookeville Regional Medical Center shall be observed as follows:

  1. General units 8 a.m.–8:30 p.m. unless otherwise permitted by physician or nursing staff.
  2. The patient’s physician or the charge nurse may restrict the number of visitors or visiting hours at their discretion. Restricted areas are:
    1. Labor & Delivery/Post-Partum: Visitation is set by the patient and supported by staff. Only one visitor over the age of 16 years may stay the night with patients. Children may not be left unattended with the patient when another care giver is not present. The number of visitors in the room at any given time cannot compromise safety and is limited at the discretion of staff and providers.

Nursery: Visitation is limited to a maximum of two people over the age of 16; there are no visitors under the age of 16 allowed in the nursery. Visitors must be free of signs and symptoms of illness (including but not limited to fever or cough). One visitor must have a matching band to the baby. Visitors cannot compromise safety or care of the patient and may be limited at the discretion of staff and providers

  1. Emergency room: Visitors in the ER are limited to two (2) unless physician/nursing staff approves
  2. ICU – One support person of the patient’s choice will be allowed to remain with the patient 24 hours a day to provide emotional and social One additional visitor may visit from the hours of 7:30 a.m.-6:30 p.m. and 7:30-9 p.m. Two visitors is the maximum that our rooms will accommodate and still allow us to care for patients. Additional visitors may remain in the larger ICU waiting room. Children under the age of 12 are not routinely permitted to visit. All visitors will check in at the nurses’ station and receive a visitor badge that is to be worn during the visit to the patient. Visiting hours may be altered due to extenuating circumstances and/or patient condition.
  1. CVICU: One support person of the patient’s choice will be allowed to remain with the patient 24 hours a day to provide emotional and social One additional visitor may visit from the hours of 7:30 a.m.-2 p.m., 4-6:30 p.m. and 7:30-9 p.m. Two visitors is the maximum that our rooms will accommodate and still allow us to care for patients. Additional visitors may remain in the larger CVICU waiting room. Children under the age of 12 will not routinely be permitted. As circumstances necessitate, visiting hours may be changed to or omitted in order to provide essential care for our patients.

CHILDREN

  1. General patient care areas:

Children under the age of 12 may be allowed to visit in patient care areas only after receiving special permission from the charge nurse on the floor to be visited. This precaution is taken in order to reduce the chances of compromising our patients through the spread of infectious diseases. During certain times of the year, visitation may be restricted due to the risk of spreading infectious diseases such as influenza during the flu season. Children must remain under adult supervision at all times in the public waiting areas of the hospital or in the patient room when visiting.

  1. Critical/Intensive Care Unit:

The nursing staff is authorized to allow children under the age of 12 to visit under special circumstances. These circumstances depend on the specific situation, the psychosocial needs of the patient and family members, and the type and severity of the illness. No children are allowed on the Critical Care Unit until they are interviewed by the nurse as to recent febrile or rash illness and are shown to be a febrile, without rash, and not recently exposed to an illness.

I.  CONTROLLED AREAS

  1. Physicians reserve the right to deny visitation by children and/or adults for the health of their patient(s).
  2. Visitors are prohibited from entering patients’ rooms when signs are posted requesting no visitors, as it may be part of the treatment ordered by the patient’s
  3. Due to fire and safety regulations, visitors are prohibited from convening in hallways and
  4. Any visitor entering the facility after 9 p.m. must enter through the Emergency Department (“ED”) If the visitor wishes to visit an area other than the ED, they must enter through the east lobby, be signed in by a security officer and be issued a visitor badge with a 24 hour expiration date. This is known as the ePass System.

II. PATIENT VISITATION RIGHTS

  1. The patient has the right to choose who may visit
  2. The patient has the right to withdraw visitation consent at any
  3. The patient’s visitation wishes may be in his or her advance

DESIGNATE ONE FAMILY MEMBER TO BE THE PATIENT CONTACT

The patient or family should designate one contact person within the family for patient updates. The patient’s nurse will call that contact person daily with an update between 2–4 p.m. Cookeville Regional asks family members and caregivers refrain from calling the nursing unit for information unless it is an emergency.

PATIENT FOOD FROM OUTSIDE

To help prevent the spread of COVID-19 within the facility, Cookeville Regional will be following these restrictions:

  • If a patient’s family brings food for the patient from outside the facility, it must not be brought from home and it cannot be stored in the refrigerator. If the food can stay in the patient’s room, it is okay for the patient to have food from outside.
  • Patients can have clean clothing or phone/chargers (things that can be wiped down) brought in a bag and taken to the nurse by front door staff or the patient’s nurse may pick up from front desk.
  • The nurse will then check items and wipe down if possible.
  • It is okay to continue to have food delivered for staff to front desk.
  • No outside food or drink allowed in the emergency department.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING AT THIS TIME.

VISITOR SCREENING

Those visitors allowed in the medical center will be screened before being allowed to visit patients. Screening will consist of a list of questions to determine risk of illness.

*ALL VISITORS MUST BE 16 YEARS OF AGE OR OLDER.

LIMITED ENTRY POINTS FOR THE PUBLIC
Only three entrances will remain open for entry by the general public:

  • Main entrance (North Tower)
  • East Entrance
  • ED entrance

(The Cancer Center entrance will remain open for Cancer Center patients only. No other visitors may access the hospital from that entrance.)

Employees will still be able to enter in the East Entrance, North Tower Main Entrance, West Entrance and Loading Dock Entrance with their badge.