Cookeville Regional Home Health has earned the 2024 SHPBestTM “Premier Performer” Patient Experience Award

Cookeville Regional Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient experience score that ranked in the top 5% of all eligible SHP clients for the 2024 calendar year.

“We are honored to receive this recognition for our home health program,” said Joy Carr, Director of Cookeville Regional Home Health. “What makes this award so meaningful is that it comes directly from our patients. Their feedback affirms the quality of care our team provides, and there is no greater reward than knowing we are making a difference.”

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.

To learn more about Cookeville Regional Home Health, visit www.crmchealth.org or call (931) 783-2941. It is located at 1101 Neal St., suite 103, Cookeville, TN 38501.