931-528-2541

At CRMC, there are several ways to contact us with feedback.

The Contact Us Form

When submitting this form with feedback, please do not put account information or protected health information.

One of our goals for our website is to enhance the communication between our staff, physicians and community. The form below is one of the ways we hope to do that. We are interested in your compliments and complaints about our performance. So if you need information about our services, or if you have a suggestion on how to improve them, please let us know. We also invite your comments on the website itself — how it looks, how helpful it is, or how it can be improved.

Thank you in advance for your input.

Customer Experience Team Representative 

To raise a concern and receive feedback from the medical center, please contact the Customer Experience Team at 931-783-2020 to allow us to hear and give you the opportunity to resolve your concern. When submitting this form with feedback, please do not put account information or protected health information.

We hope to work with you to resolve your concern. However, if you choose to use the medical center’s complaint/grievance process, you may contact the Tennessee Division of Health Care Facilities or The Joint Commission. The contact information is listed below.

Division of Health Care Facilities
Centralized Complaint Intake Unit
665 Mainstream Drive, Second Floor
Nashville, TN 37243
Contact Information

The Joint Commission
Office of Quality and Patient Safety
Report a Patient Safety Concern or File a Complaint

If you have a billing question, please call financial services at 931-783-2360.

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