TEMPORARY VISITATION RESTRICTIONS

Visitors will be allowed as follows:

  • One designated visitor will be allowed per inpatient/observation patient per hospital stay. Visiting hours for these visitors will be daily from 7:00 a.m. – 7:00 p.m. No overnight stays will be permitted. (Visitors for patients with special needs will be allowed for overnight stays if approved by the attending physician.)
  • One parent/guardian per pediatric patient (overnight stays allowed)
  • One support person in the Birthing Center (overnight stays allowed)
  • One support person in the Emergency Department (must stay in patient room.) 
  • One visitor in Inpatient Rehabilitation per patient per stay. Visiting hours for these visitors will be 8:00 a.m. – 5:00 p.m.
  • One support person for surgery and procedure patients, including same day patients (must wait in patient room or car until patient returns to a room)
  • End of life (limited to four (4) family members at a time in the patient room/hospital. If attending physician approves more than four (4) visitors, the visitors will need to wait outside the medical center until someone leaves so that only four (4) are in the hospital at one time.Overnight stays to be determined by attending physician.)
  • No visitors will be allowed for adult patients with suspected or confirmed COVID-19 at the medical center or in the ER, end of life situation will be determined by the attending physician. 
  • No visitors for outpatient testing or appointments
  • No visitors under age 16

​All visitors must follow these guidelines:

  • Enter through the North Tower main entrance.

Note: Labor and delivery patients and their visitor are allowed to enter through the East Entrance for COVID-19 screening. Same day patients (surgery and GI procedures) will continue to enter through the West Entrance; visitor will then park and enter through the North Tower main entrance for COVID-19 screening. Emergency Room visitor presenting with the patient to triage will be screened by the triage nurse. ER visitor presenting after the patient is in the room will need to enter through the East Entrance for COVID-19 screening. No outside food or drink is allowed to be brought in the Emergency Department.

  • Put on a mask before entering the building.
  • Wear a mask the entire time they are in the hospital.
  • Be registered in the computer as the patient’s designated visitor.
  • Wear an armband with patient name and room number.
  • Be screened for COVID-19, including temperature checks, prior to entering the hospital (overnight visitors must be screened by the nurse each morning).
  • Stay in the patient room for the entire visit - will not be permitted to go to other areas of the hospital, including the café or out to smoke.
  • You may not leave the building for any reason and come back the same day. For inpatient visitors, please ask staff for a menu or call ext. 3663 to order a food tray from Food Services. 
  • The patient's designated visitor will be the point of contact for all other family members to call for information about the patient. 
  • ER waiting room, additional visitors will not be permitted to wait in the waiting room while the patient and designated visitor is in a treatment room.

CRMC encourages families to stay updated with their hospitalized loved ones via phone with calling and texting as well as video apps like FaceTime.

DESIGNATE ONE FAMILY MEMBER TO BE THE PATIENT CONTACT

The patient or family should designate one contact person within the family for patient updates. The patient’s nurse will call that contact person daily with an update between 2:00 – 4:00 p.m. CRMC asks family members and caregivers refrain from calling the nursing unit for information unless it is an emergency.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING AT THIS TIME.

VISITOR SCREENING: 

  • Those visitors allowed in the medical center will be screened before being allowed to visit patients.
  • Screening will consist of a list of questions to determine risk of illness.

Inpatients with Suspected or Confirmed COVID-19

  • No visitors will be allowed for adult patients with suspected or confirmed COVID-19 at the medical center or in the ER, end of life situations will be approved by the attending physician. 
  • One designated visitor will be allowed for patients who are under 18 or who are dependent adults living with parents. The designated visitor must remain in the room. A guest tray will be provided for meals.

*ALL VISITORS MUST BE 16 YEARS OF AGE OR OLDER.

In addition, CRMC is limiting entry points for the public (approved visitors) into the hospital. Only three entrances will be available for public (approved visitors) entry from 5:30 a.m. to 7:00 p.m. – the main entrance/North Tower lobby, East Entrance, and the Emergency Department entrance. The Cancer Center entrance will remain open only for patients coming to the Cancer Center. No other visitors may access the hospital from that entrance. After hours, the only public entrance to the hospital will remain through the Emergency Department.

PLEASE DO NOT DELAY COMING TO THE HOSPITAL, THE EMERGENCY ROOM, URGENT CARE, OUTPATIENT IMAGING CENTER (OIC) OR OTHER HOSPITAL DEPARTMENTS FOR CARE BECAUSE OF FEARS THAT YOU MIGHT BE EXPOSED TO COVID-19.

We have taken a number of precautionary measures to create a safe environment for the care you  need.

At Cookeville Regional, we...

  • continue to screen all staff, providers, and patients
  • practice universal masking of all staff and providers throughout the medical center and its locations
  • continue to disinfect and clean areas frequently
  • maske patients with respiratory symptoms
  • rapidly move patients to rooms
  • ensure patients remain a safe social distance from each other
  • provide proper personal protective equipment (PPE) for staff members 
  • continue to practice safe social distancing

FOR MORE CORONAVIRUS (COVID-19) INFORMATION Click here