Get the latest news on COVID-19, the vaccine and care at CRMC. Learn more

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COVID-19

Masks required while
inside the medical
facility and buildings

Here you will find information about visitation policies,
monoclonal antibody infusions, and information on
vaccines.

MASKS ARE STILL REQUIRED TO BE WORN BY STAFF AND VISITORS WHILE IN THE FACILITY.

VISITATION

Cookeville Regional Medical Center encourages families to stay updated with their hospitalized loved ones via phone with calling and texting as well as video apps like FaceTime.

  • Visitors may visit a patient on the patient floor during the established visiting hours of 7 a.m. to 8 p.m. The number of visitors for a patient may be limited based on the condition of the patient. The patient’s physician or the charge nurse may restrict the number of visitors or visiting hours at their discretion.
  • Cookeville Regional allows a support person chosen by the patient to be with the patient during the course of stay for emotional support as long as it does not infringe on other patients’ rights.
  • Visitation will not be determined on the basis of race, color, national origin, gender, sexual orientation or disability.

Visiting hours are 7 a.m. to 8 p.m.

The patient’s physician or the charge nurse may restrict the number of visitors or visiting hours at their discretion.

Restricted areas are:

  • Labor and delivery/post-partum: Visitation is set by the patient and supported by staff. Only one visitor over the age of 16 years may stay the night with parents. Children may not be left unattended with the patient when another caregiver is not present. The number of visitors in the room at any given time cannot compromise safety and is limited at the discretion of staff and providers.
    • Nursery: Visitation is limited to a max of two people over the age of 16. No visitors under the age of 16 is allowed in the nursery. Visitors must be free of signs and symptoms of illness (including, but not limited to fever or cough). One visitor must have a matching bad to the baby. Visitors cannot compromise safety or care of the patient and may be limited at the discretion of staff and providers
  • Emergency department: Visitors in the ED are limited to two unless physician/nursing staff approves variability.
  • ICU: one support person of the patient’s choice will be allowed to remain with the patient 24 hours a day to provide emotional and social support. One additional visitor may visit from the hours of 7:30 a.m. to 6:30 p.m. and 7:30 to 9 p.m. Two visitors is the maximum that our rooms will accommodate and still allow us to care for our patients. Additional visitors may remain in the larger ICU waiting room. Children under the age of 12 are not routinely permitted to visit. All visitors will check in at the nurses’ station and receive a visitor badge that is to be worn during the visit to the patient. Visiting hours may be altered due to extenuating circumstances and/or patient condition.
  • CVICU: One support person of the patient’s choice will be allowed to remain with the patient 24 hours a day to provide emotional and social support. One additional visitor may visit from the hours of 7:30 a.m.-2 p.m., 4-6:30 p.m. and 7:30-9 p.m. Two visitors is the maximum that our rooms will accommodate and still allow us to care for patients. Additional visitors may remain in the larger CVICU waiting room. Children under the age of 12 will not routinely be permitted. As circumstances necessitate, visiting hours may be changed to or omitted in order to provide essential care for our patients.
  • The same day surgery and GI lab waiting areas will allow two visitors with each patient.

CHILDREN:

Children under the age of 12 may be allowed to visit in patient care areas only after receiving special permission from the charge nurse on the floor to be visited. This precaution is taken in order to reduce the chances of compromising our patients through the spread of infectious diseases. During certain times of the year, visitation may be restricted due to the risk of spreading infectious diseases such as Influenza during flu season. Children must remain under adult supervision at all times in the public waiting areas of the hospital or in the patient room when visiting.

The nursing staff is authorized to allow children under the age of 12 to visit patients in the critical care/ICU under special circumstances. These circumstances depend on the specific situation, the psychosocial needs of the patient and family members and the severity of the illness. No children are allowed in the Critical Care Unit until they are interviewed by the nurse as to recent febrile or rash illness and are shown to be a febrile, without rash and not recently exposed to illness.

Physicians reserve the right to deny visitation by children and/or adults for the health of their patient(s).

Visitors are prohibited from entering patient rooms when signs are posted requesting no visitors, as it may be part of the treatment ordered by the patients’ physician.

Due to fire and safety regulations, visitors are prohibited from convening in hallways and walkways.

Any visitor entering the facility after 9 p.m. must enter through the Emergency Department lobby. If the visitor wishes to visit an area other than the ED, they must enter through the East Entrance, be signed in by a security officer and be issued a badge with a 24-hour expiration date. This is known as the ePass system.

DESIGNATE ONE FAMILY MEMBER TO BE THE
PATIENT CONTACT

The patient or family should designate one contact person within the family for patient updates. The patient’s nurse will call that contact person daily with an update between 2–4 p.m. Cookeville Regional asks family members and caregivers refrain from calling the nursing unit for information unless it is an emergency.

PATIENT VISITATION RIGHTS

A. The patient has the right to choose who may visit them.

B. The patient has the right to withdraw visitation consent at any time.

C. The patient’s visitation wishes may be in his or her advance directive.

VISITOR SCREENING

Those visitors allowed in the medical center will be screened before being allowed to visit patients. Screening will consist of a list of questions to determine risk of illness.

*ALL VISITORS MUST BE 16 YEARS OF AGE OR OLDER.

LIMITED ENTRY POINTS FOR THE PUBLIC
Only three entrances will remain open for entry by the general public:

  • Main entrance (North Tower)
  • East Entrance
  • ED entrance

(The Cancer Center entrance will remain open for Cancer Center patients only. No other visitors may access the hospital from that entrance.)

Monoclonal Antibody Infusions

Cookeville Regional Medical Center offers COVID-19 monoclonal antibody infusion for early treatment for COVID-19. The infusion contains proteins called monoclonal antibodies that help fight COVID-19 to prevent the infection from getting worse and preventing hospitalization.

The infusion is given in an outpatient COVID Infusion area inside the hospital. Patients that have a positive COVID test and an order from their provider may be eligible to receive the infusion.

Eligibility Criteria
  • You’ve tested positive for COVID-19, but you’re not in the hospital.
  • Your first signs of COVID-19 infection started 10 days ago or less.
  • You’re at least 18 years old and at risk of a severe COVID-19 infection that could put you in the hospital because:
  • You’re 65 years old or older.
  • You’re between 18 and 64 years old and you:
  • have a medical problem that suppresses your immune system or you take immune-suppressing medicine.
  • have diabetes.
  • have kidney disease.
  • are overweight with a body mass index of 25 or higher.
    have heart or lung disease.
  • are pregnant.
  • have developmental or genetic disorders
  • have sickle cell disease
  • have need for medical devices (e.g. tracheostomy, gastrostomy, or home ventilator)

If you have any new or higher oxygen requirements because of COVID-19, an antibody infusion is not helpful and should not be given.

How is it administered?

The drug is administered through a vein over at least 30 seconds and patients should be observed for one hour following administration. Please allow at least two hours for the appointment.

How do I get the medication?

Your healthcare provider may refer you to Cookeville Regional for administration of the drug by faxing the following information to Cookeville Regional registration office at 931-783-2266 (phone number: 931-783-2630).

  • Pertinent office notes with COVID-19 test results
  • Patient demographics
  • An order for the monoclonal antibody for COVID-19.
Patient Referral

If you cannot reach your healthcare provider quickly and you think you meet the criteria described above, you may go to Cookeville Regional Urgent Care at 340 N. Cedar Ave. to be checked for candidacy for this medication. Urgent Care is open from 7 a.m. to 7 p.m. 7 days a week.

Appointment information

You will be called by our infusion staff to schedule your appointment.

Enter through the East Entrance of the hospital. Tell the door screener you are here for COVID medication IV infusion.

When coming to your appointment, you must wear a mask.

Vaccination Information

Cookeville Regional Medical Center has a COVID vaccine clinic weekly for employees and the public.

The clinic is held every Thursday from 1 p.m. to 5 p.m. in the North Patient Tower lobby.

No appointment is needed, but for those getting a follow-up vaccine will need to present their card.

Only two vaccines are available: Pfizer and Moderna.