931-783-2020

• "LOUISE MALTMAN, ELAINE PHILLIPS, LYDIA GORE AND SUSAN WILSON were so kind and friendly toward me and my brothers and sisters."
• "Thanks to the nurses in Same Day, my IV was inserted very smoothly."
• "My did had surgery there recently and I would like to extend my sincere gratitude to his nurse and others GINA HENDRICKS, DONNA COLE, MELISSA SIMMONS AND NITHAYA BAUER."
• "My mother has dementia and the courtesy/respect shown both to patient and family are worthy of commendation. We are thankful for your understanding and kindness."
• "The care is so much appreciated. Answers to all my questions were very comprehensive."

EMERGENCY DEPARTMENT:

• "BARRY ADAMS was wonderful. He is one of the best nurses I have ever had. Just awesome!"
• "Everyone did an excellent job of trying to get me comfortable."
• "PEPE THOMPSON was so very nice."
• "Everyone I saw was very polite and helpful. The doctor told me what was going on and she treated it. I would recommend this hospital to anyone."
• "Everyone did an escellent job of trying to get me comfortable."
• "I have never had a bad experience at Cookeville Regional."
• "We came in through the ER and were treated quite well."
• "AMANDA HOFFERT, PA is superior and that is all I can say. CONNIE STAPLETON was excellent.
." "The PA was very nice to me and provided very good pain management. Great service. I am very satisfied with the care and service I got there."

INTENSIVE CARE (ICU):

• "The nurses in ICU are all very good."
• "Very caring nurses are in ICU."
• "The ICU staff is remarkable! Cannot believe their responsiveness, compassion, flexible thought processes, etc. I am in healthcare an dhave to tell you that I was very impressed with CRMC."
• "Very caring nurses."
• "Excellent care from start to finish."
• "DJ GREER was excellent."
• "DANA HICKEY, KRISTINA TYLER, ALESHA WILLIAMS, STEPHANIE ETTER, HEATHER CORNETT, JIM BALL, KATHY EDMISTON, MICHELE CARTER, HEATH DYER, LINDA HAWKINS, GERALDINE WALKER, WILLIAM SMITH, JEFF ROBINSON, GLENDA NEAL, SUSIE REEDER, BOBBI STEPHENSON, PATRICK GREER, KAY HOLMES, ANNA BENNINGFIELD, ELENA CRAVENS, TANYA WARD, JULIE HENDRIXSON, NATHAN RANDOLPH AND CHELSEY MEDLEY cared for my husband and our father. All involved were kind and thoughtful AND skilled!"
• "Everyone was great. The ICU nurses are the best!"
• The kindness of the nursing staff is such a blessing for the people of Cookeville."

COMMUNITY HEALTH FAIRS:

• "The breakfast was excellent. Thank you."
• "I am so thankful to the hospital for reaching out to the community with the many healthfairs. Everyone is so eager to help and provide information. I learned about CRMC and their many services through a healthfair."
• "It's amazing that you can get such distinguished physicians to lecture at healthfairs. The information provided is very informative and meant for our benefit. I feel like I know the physicians after hearing them speak."
• "I feel like I am part of the CRMC family. The staff involved reaches out to the participants and made us feel like we were their family."

CARDIAC REHAB:

• "Your Cardiac Rehab unit is as good or better than those larger hospitals in Nashville. I would recommend your service/care to anyone in need."
• "The Cardiac Rehab Center is a great asset to CRMC."
• "The staff at the Cardiac Rehab Center is tremendous and very accommodating."
• "ANGIE ROGERS and the others were very nice and professional at the Cardic Rehab office."
"ANGIE ROGERS and DEBBIE BAKER were wonderful. Angie has the best outlook on life. The whole staff was wonderful." "VICKIE HORN is very friendly. DANIELLE ULMER is kind and helpful." "JENNIFER ROSE is great. LIBBY LEE is great. COLLEEN CHILDRESS is very nice."

OUTPATIENT SERVICES:

• PHYSICIAL THERAPY: "Very helpful staff. Very good therapy."
• "The Physical Therapy facility is always clean and the staff works well together to make sure the patient is first."
• "SCOTT BREWER, PT does the best physicial therapy I have ever had."
• "ELIZABETH ROSE and SUSAN BIERNACKI get my highest rating on the survey for my vists at the Physicial Therapy Center. I could tell that they really wanted me to get better."
• WOMEN'S CENTER: "Everything was right on schedule. Everything was clean and pleasant. Staff is always superb! I love the new facility. I truly appreicated the kind gentleman at the front door that helped me find my way and get in/out of my car."
• "Excellent service and beautiful facility at the Women's Center."
• "An employee opened the door for me and gave me directions when I visited the Women's Center for my mammogram. He was very nice."
• "SHERRYE WINNETT, WOMEN'S CENTER, was very kind and knowledgable."
• ULTRASOUND."KIMBERLY RADFORD was very friendly. My daughter felt comfortable with her for the test."
• "The whole ultrasound experience was very good."
• CT: "KIM BUMBALOUGH was so sweet. Great job. Thanks."
• "My experience with all imaging services have always be positive. They all go out of their way to meet my expectations and usually exceed them."
• "The ladies at the Outpatient Registration desk are always so helpful."
• "BRENDA RITTENBERRY did a great job when she registered me."
• "KATHY HARVEY in Registration was wonderful and so very nice."
• "KAY MANYARD, Outpatient Reg., was very helpful and nice."
• "LORA PHILLIPS, Sleep Center, was very helpful and kind as well as knowledgeable. She works exceptionally well with children."
• "The staff at the Sleep Center goes out of their way to make sure you are comfortable and understand the test and all of the procedures. All of my questions were promptly answered and thoroughly explained if I needed it."
• "I am a very hard stick when I have to give blood. KIMBERLY MCCANTS and DANITA PIPPIN did everything to make it easier for me."
• "TOMMY APPLE and DERRICK KING, Angiography, did a great job for me."
• "I must take the time to extend my appreciation to MIGUEL FUENTES for his kindness and service at the COFFEE CART in the lobby. He is always very pleasant and goes out of his way to make sure the order is right."
• "CYNTHIA SULLIVAN in Medical Records was so kind and helpful to me. Please recognize her for her kindness and service."

PHYSICIANS:

• "DR. DYCUS and DR. ANBARRI came in every day. They were both very honest with me. They have a great bedside manner and were genuinely concerned. DR. SHEILDS, ER was wonderful in the ER, too."
• "DR. GLEASON is the best doctor anyone could ask for."
• "DR. JACQUIN and staff are the very best in the Cancer Center."
• "DR. DOCKERY was excellent and kind. Concern for me was evident in the way that he and the nurses carried out all tasks and procedures."
• "I felt lucky to have DR. CHAPMAN as my heart surgeon. I appreciate the time he always takes to discuss things with me and my wife."
• "DR. PAIGE GERNT is very caring. I appreciate her."
• "Very impressed with DR. MCKINNEY, Ortho Group."
• "No matter how busy DR. GEER is, he takes the time needed to make sure you understand your situation. He is excellent."

• "Thank for your help DEBBIE GRAHAM while I was on post partum."
• "BARBARA WHYNAUCHT, OB, was so helpful. I don't know how I would have gotten through the birth with her."
• "The OB staff was wonderful to me and my family."
• "The birth of our baby will always be a great memory for us. We will always remember how helpful the staff was, how delicious the food was, and how skilled and caring the nurses all are."
• "CATHEY MAPLES did a wonderful job of helping us through the labor and delivery process. We were blessed to have her."
• "I work at another nearby hospital so I see and know nurses and how typical hospital care is. I had the best nruses I have ever met."
• "It's obvious that your staff loves their jobs and are very skilled at what they do. My needs were met before I even voiced them."

• "My father like his nurses on CVICU very much."
• "CHERRY CASON, TAMMY FULTS, ERICA ADAMS, LORETTA SELLS in CVICU were excellent."
• "Nurses were very compassionate and comforting. I especially appreciated their prayers for our family and care was top notch."
• "I am well pleased with the nurses, physician and all the staff."
• "I am thankful that the nurses explained everything thoroughly and took great care of me."
• "Each nurse was a blessing to my family. This was my second open heart surgery and they made the experience as pleasant as possible for me and my family."

4TH FLOOR (NORTH-CARDIO):

• "CRMC is the best hospital around and they have the best staff. Great food and overall great service is part of the care as well."
• "I appreciated all of the cards and e-mails that were delivered right to me in my room on 4 East. The nurses were exceptional. I found all staff members to have a very positive attitude."
• "JULIE FEAZELL, JEANIE HALLIDAY AND MICAH MCCALLISTER on 4 East made us feel like family and gave a great deal of attention to every detail of my care."

6N (MEDICAL):

• "The nurses on 4 West were absolutely excellent. Great attitudes and very caring professionals."
• "Very pleased with the nurses. My stay on 4 West was pleasant and the staff was great."

5TH FLOOR - (NEURO):

• "I was treated very good by the nurses and dcotors while I was on 5 East. Great cook and cleaning staff. The food was very good and it even looked appetizing. Could not ask for better treatment."
• "If I am ever in CRMC again, please treat me the same as I was this time while I was on 5 East. I couldn't ask for better nurses on either shift. Keep up the good work."
• "RONDA VENTIMIGLIA on 5 East was kind and generous and I am so grateful. Thank you for the coffee, ice cream and cake. It was like being at home."

5TH FLOOR - (SURGICAL/ORTH AND PEDS):

• "BARBARA KAISER, KARLA SMITH, BRENDA TROBAUGH and TANDRA ROBINSON were all wonderful They were very attentive and personable. LESETTE PIPPIN was also a great help to me during my stay. I couldn'thave asked for better care."
• "ASHLEY FRIZZELL was excellent."
• "MARY KILGORE who took me from the ER to CT was great. All involved made my sickness bearable." "I can really see an improvment in the service attitudes of all employees at this hospital." "The nurses that cared for me were great." "I appreciated the nruses there that had a very happy attitude for their job. That was nice."

6TH floor (East):

"The 6 East nurses are phenomenal. The level of compassion and kindness these folks give their patients is a rarity and I truly appreciate so much what they did for me and my mother. We were treated with kindness. I wish the hospital where I live would be half as good as CRMC."
• "I couldn't have asked for better care and service when I was on 6 East."
• "I would like to thank BETHANY SANDERS, LISA PANNELL and ROBIN RICH on 6 East for the wonderful care you gave my mother and for the compassion you all showed to me."

REHABILITATION CENTER (REHAB):

"I just wanted to say that the Rehabilitation Staff was so good to my sister. I want them to know how much it meant to both of us. Thank you SHEENA HARGIS, CATHY STACY, GINA BABCOCK, DR. LEFRANC, JANICE HAUGK, DEBBIE SCOTT, DEBBIE PALK, LORI RIDDLE, ELAINE BRUCE, SHIRLEY MORREALE, KATHY TAYLOR, CHRISTY STEELE AND STEVE FERGUSON for being there for my sister and her family." "Cookeville is very fortunate to have such a facility." "The staff is very caring and very knowledgeable." "I would definitely return and would recommend others to seek rehab care at this facility."

If you would like to speak to someone about the care you received at Cookeville Regional Medical Center call Customer Service at 931-783-2020.